Co-ordination with Ergon Energy:
In case Ergon Energy suggests contacting a local electrician, Len Dowd & Co should be your first call. We are well-versed with local regulations and can liaise with your energy supplier to resolve the issue promptly.
Highly Skilled Professionals:
Our Townsville electricians are trained to handle complex emergency situations, providing reliable solutions while adhering to safety standards.
In an emergency
What constitutes an electrical emergency?
Electrical emergencies can include power outages, exposed wiring, sparks or burning smells from electrical outlets, electrical shock hazards, or any situation where immediate professional intervention is required to ensure safety.
Is it safe to handle electrical issues myself during an emergency?
No, handling electrical issues without professional training can be extremely dangerous. It is always advisable to call an expert electrician like those at Len Dowd & Co to handle any electrical problems.
Or in very urgent cases please contact Ergon Energy using the details listed below.
What should I do if my power goes out during a cyclone?
Safety is paramount. If possible, turn off the main power switch to minimize risks. Use battery-operated torches instead of candles and call our emergency line. We specialize in cyclone readiness and can provide appropriate assistance.
Can I call Len Dowd & Co if Ergon Energy advises contacting a local electrician?
Absolutely! We are well-coordinated with Ergon Energy and can work together to resolve your emergency swiftly. Ring our special hotline number on: ???????????, which is manned 24/7.
Are emergency services more expensive?
Emergency services might be priced differently considering the urgency and complexity of the issue. Rest assured, we provide transparent and fair pricing even during emergencies.
Do you offer cyclone damage repairs?
Yes, we offer specialized services to repair and secure your electrical system after a cyclone, ensuring it’s up to the standards of safety and functionality.
What preventive measures can I take to avoid electrical emergencies?
Regular maintenance and inspections can help in early detection of potential problems. Being cyclone-ready, following safety guidelines, and adhering to local regulations can also minimize the risks. Feel free to contact us for a safety inspection or preventive maintenance.
Power outages
Click the button below to go to the information page that details power outages currently, or planned within your area.
Ergon emergency
contact number
000 or 13 16 70(Triple zero) 24 hours, 7 days a week.
Click the button below to go to the ‘Incidents & Emergencies page on the Ergon web site.